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| Citation: | Jing Liu, Chaomin Wang, Yingnan Zhang, Pengyu Cong, Liqiang Xu, Zhijie Ren, Jin Hu, Xiang Xie, Junlan Feng, Jingming Kuang. Automatic Satisfaction Analysis in Call Centers Considering Global Features of Emotion and Duration[J].JOURNAL OF BEIJING INSTITUTE OF TECHNOLOGY, 2018, 27(1): 58-64.doi:10.15918/j.jbit1004-0579.201827.0108
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